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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 30,810 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this protection plan was simple, easy to understand, and well integrated into our TV purchase. Best Buy employees explained it thoroughly, how it works, where to go to file claims, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased warranty in the past which has worked well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need this! I expect that service will be excellent if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a warranty is a must in this brand. This is the 3rd tv delivered within 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support has been good so far. I hope the protection plan is worth th purchase if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the 5 year on all TVs and applianaces its worth every dollar and they have replaced 2 TV's now. A 70 inch LG TV in our living room they came to the house and fixed and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny for Coverage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the previous TV carefully for the desired features and were sad when a storm resulted in the TV not turning on. As the TCL warranty did not cover the weather-related symptoms, I turned to the Geek Squad for help. We had purchased the Geek Squad coverage with the TV and I’m so thankful we did!!! They diagnosed that not only the power supply was damaged, but the main board was non-functional. As parts were not available, they replaced the TV. I quickly purchased the Geek Squad coverage for the replacement TV, as well, for an extremely reasonable price. One Squad member came to our home to diagnose, and another delivered the new TV. We are so pleased!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad made everything simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 5yr extended warranty because my last tv crapped out after 3 1/2 yrs. I also had the extended warranty on that tv. Geek Squad was unable to repair the tv so they replaced it with a brand new comparable model. They made everything simple, installed the new tv and removed the old one. I would highly recommend purchasing the extended warranty for any high end model tv. One year standard warranty isnt enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU VERY MUCH! SHALOM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much! Stay on the top line. Appreciate it! Shalom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased all of my electronics, appliances, and cameras from Best Buy. I do not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! I actually use the Geek Squad protection on this TV. This TV was my replacement. Filing a claim and delivery was quick and easy! 10/10 I DEFINITELY RECOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t protect your purchase don’t cry later it’s insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your equipment. It’s an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty company is pretty good i used them on many Electronics i have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was with geek squad it was well everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects our investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives us great piece of mind to know our investment is covered by the Geek Squad!

    I would recommend this to a friend