Customer Ratings & Reviews

I love this program I feel good about my products being insured with Geek Squad

Always helpful and accessible to help with products.

Love the warranty due to fast answers and fast response

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

The squad mounted the tv and ensured all was working before departing. Excellent service.

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

The geek squad was friendly and patient with my decision.

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

Definitely worth the money for a five year warranty on the TVs

Awesome protection that was available when I purchased the TV.

Great to know my item is protected with a warranty.

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

Haven't used it yet, but the ease in setting it up into my account was amazing

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

Purchased this just in case I might need it I usually don’t purchase extended warranties