Customer Ratings & Reviews

Excellent with delivery, set up. Friendly and courteous.

I don’t used yet but u think this is necessary, just in case.

I love the purchase! The audio is the most impressive to me even more so than the 4k visuals. I can feel the floor shake in my apartment when explosions or any big boom sound is made in a movie or playing my PS5 games. Having a 65" TV of this quality in my living room feels so good. I made a great purchase. If you love playing video games this TV is definitely worth purchasing. I also love listening to music on it. The sound quality like I mentioned is amazing.

This plan is for five years so it gives the freedom to have my tv services and save me money on the cost of repairs.

Purchased the 5 year protection plan from the Geek Squad. Hope we never have to use it, but it gives us peace of mind.

Awesome product ro have but haven't needed to use it yet.

A very experienced technician diagnosed my TVs issues and determined I was eligible for a replacement under Geek Squad warranty. I am very happy with the new TV and the service provided. Best protection plan from any retailer I’ve experienced.

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.

Bought this for my second TV I bought from Best Buy just for a peace of mind at a great cost. I believe in Best Buy and I know they'll honor my warranty when I need it the most!

They were fast professional and courteous and explained everything to me.

Absolutely worth it, and comes with alot of nice perks. For example, if you are buying a television 55 inches or larger, a Geek Squad member will be able to visit your house to process the warrant claim. That's huge, because carrying around large used televisions, in which you probably won't have the box, can be a big hassle. Very comprehensive coverage, especially for OLED televisions.

Kelyn and another agent got my setup done quickly and with great skill and knowledge. Hopefully, I’ll never have to use the Squad service but if I do I will feel confident if they all are as knowledgeable, skilled and courteous as Kelyn.

Always get this for my bigger items. Works as needed

Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

Feels good knowing my things are protected if something happens.

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

It's always good to be able to call someone in when things go wrong. The last time I had a TV just break with seemingly no fix, the technician spent almost a week trying to fix it before I was provided with a replacement. I have always purchased coverage any time I buy a TV from best buy because of that.

In the past when I purchased my Samsung tv, my old one I just replaced, I purchased the extended warranty for that one. When it developed lines on the picture, within a day someone came out. checked the tv and was not fixable, I was given a number to call and a replacement arrived a few days later. Given the price for the extended warranty and the final outcome, it was well worth it. I purchased the extended warranty again for this tv, for "just in case". It is a decision I feel that is best for me.

I always get the 5 year warranty on my TVs because they inevitability end up dying on me or getting stuck pixels and best buy has always been great about fixing the tv if they can, or usually they just refund the price I paid and that usually is more than enough to get a new TV woth better resolution and get another warranty. Newer TVs may have a great picture but the build quality is nothing compared old CRT TVs so it is worth it to get the warranty on products like this or any electronics because they always seem to fail within 5 years.