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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 30,803 reviews
  • Rated 5 out of 5 stars

    I'm so glad I had the Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jaci. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    A staple for any TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on my larger ticket items. It gives me piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for my Samsung TV. Grabbed the the twobyear plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and an Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to talk to about my first purchase and its problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greattttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased the warranty but 5 years it’s the worth of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Love My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated my vizio tv but I was on a small budget so I took a chance with this Insignia Tv I love it better than my vizio. I waited a year to see how it works and it is great , picture is great sound is great I can't complain it better then my Vizio tv. A nice buy for me I going to get a 55 inch later this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the store. Definitely returning go to this store more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this brand, because is a good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I enjoy it and it works well n perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy extended warranties on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal good with the Geek Squad they haven't let me down yet thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad warranty for tvs. They go above and beyond. I have dealt with other services and geek squad is up there with the best with little to no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, never had problems in past replacing/fixing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection love it I had this protection with a previous TV and they replaced it with no problem. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very attentive in and out very quickly

    I would recommend this to a friend