Customer Ratings & Reviews

Great insurance! If something goes wrong you can get it fixed!

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

A 2 year replacement is just sensible for the price and the technology

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

Works great andnhas coverd the items i have purchased with little fuss

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

I haven’t had to use the service yet but glad it’s an option to have

The agent mounted my TV and connected all my devices. Very professional

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

He did a great job helping us do an exchange on our tv's extended warranty.

Everything works as expected. Have had no problems. Great value.

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Great buy on a budget! Super great quality! Love that it has many different app already installed

Look forward to working with Geek Squad when I have an issue with my TV

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

Great help with any questions that you have and they are always there for

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.