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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 30,554 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not getting what I paid for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my tv with a 5 year warranty. Four years later my tv is having issues with what seems to be the wifi card which was replaced. But 2 weeks later the tv is having issues again and they are unwilling to come and take a look at the tv, blaming my wifi at home. I have other electronics at home that work fine without any issues only the tv is having problems. I have video proof of what the tv is doing but yet they blame my wifi. The tv is turning off the wifi on its own, there is no setting to turn this off. I will not be buying again from best buy, let alone use the geek squad service again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound for the price can't be beat. Navigation can be a bit of a pain. Overall good buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV was faulty. Got new one shipped out and no problems with 2nd unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't leave store with out it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best in store warranty! if you have an issue during its time, you get store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to protect my investment. I love having protection just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of comfort in knowing that there is someone available should you need any help at all. From the major problems to the minor questions, there is peace of mind knowing there is someone you can turn to for assurance and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 32 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv, small but I love it, I love the pictures and views

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best One so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first of the Qled tv's that i purchased, i love it! What a picture! i would take a picture for the review. but you can't see this quality with just a picture. Buy one you will love it too! I am getting ready to but a 85" Neo Qled. Guessing i won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to add it in your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is a most have with todays products. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For electronics and appliances, I always get as much protection as is offered. It pays off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always add Geek Squad Service as you will always be taken care of by friendly agents. You get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my warrant within 1 days on my tv... Nothing dude to the TV itself. I bought an open box 75 and it had hot spots. The TV was swapped out with a brand new 1 although I bought open box for hundreds left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient for repair / replacement of TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to get a protection with your electronics to protect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected to purchase the Geek Squad Protection Service Contract for my 50 inch Samsung LED UHD TV because of the positive previous experiences with Best Buy's Geek Squad. I had my office laptop die on me and they assisted me in selecting a suitable replacement and completely recovered and transferred all of my previous data to the new laptop. I would not hesitate to purchase a service contract from them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service you can get only from Geek Squad with high quality

    I would recommend this to a friend