Customer Ratings & Reviews

I just purchase the extended warranty, this time I had to get the 5 year since the last Tv I bought it was only for two years and of course the tv broke down just after the warranty expired. So I have not had the chance to utilize this warranty, but the price is very competitive for 5 years so i got it.

It's always a good idea to get extra protection plans on anything that you don't want to buy twice because while the quality is great in most of the new technology, any mass produced items have a few flaws once in a while, quality control is really good nowadays but it's always smart to be sure, I've had a few things that I have had to do the warranty on and I was really happy to have it because the manufacturer warranty had expired. I will always get the warranty.

Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

just purchased the warranty but 5 years it’s the worth of money

I’ve been using geek squad for all my purchases for the past 4yrs and it’s amazing the coverage you get at Best Buy with this plan take it form someone who really doesn’t purchase coverage for her items because there’s always a catch with all other companies but Geek Squad is amazing truly recommendable.

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

Works great would purchase again in future if needed

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

They were friendly and helpful but getting the appointment was more difficult than it needed to be

I have learned if I only have to make one phone call for help it has paid for itself. I purchased a new TV for our bedroom, our first smart TV. Didn’t understand why I couldn’t get it hooked up and working. The geek squad tech talked me thru the setup. He was quickly able to tell me I was missing the correct cable between TV and box. He told me what part was required. Once I got that part (a whole different story and review) I was set up and watching TV in less than 15 minutes.

They were easy to talk to about my first purchase and its problem

When buying ANY electronics it's always good to purchase the extended accidental warranty!! Better to be safe than sorry, right?? I have spent many of Thousands of dollars through BestBuy and I've ALWAYS gotten protection plans on every product I've purchased. Lets face it, accidents happen and BestBuy has always, literally, covered ALL of my products that have had accidents and I've never had an issue with them replacing the products per the agreements! I NEVER buy something expensive (or not expensive) without an accidental plan. EVER! It's a cheap and must have option in m opinion!

Whenever I make large electronic purchases, I always consider and usually purchase the optional Geek Squad Protection which is typically for at least 5 years. Most of the time, it has come in very handy with address issues with products like when our Whirlpool Washer we purchased in 2007 had numerous issues (never the same problem) over the years which Best Buy fixed each time. Do yourself a favor and consider getting this when making large purchases.

The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

All I can say is buy the plan even if you think it is not needed..Best Buy protection stands behind its warranty and they are super easy to work with. If not for them the tv replacement I had to do after my new Samsung tv went out I would cost a lot more than what was spent on the protection plan.

The person who helped me in store was awesome he was a shift leader or something in the tv department who specializes in Samsung but is very knowledgeable and has excellent customer service skills, I went with a 5 year warranty since the bad TVs go bad around 3 years, excellent overall!