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Customer reviews

Rating 4.7 out of 5 stars with 30571 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 30,570 reviews
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy, helpful & courteous geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent subscription I love it and use it a lot they help with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to fix my tv asap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy! Tv would not turn on and they came in to replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to extend the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Love My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated my vizio tv but I was on a small budget so I took a chance with this Insignia Tv I love it better than my vizio. I waited a year to see how it works and it is great , picture is great sound is great I can't complain it better then my Vizio tv. A nice buy for me I going to get a 55 inch later this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came on time and they brought it up to my apartment on a third floor walkup. It was one of the hottest days this summer and I really appreciated the service. Communication was very good with updates on delivery status as well. TV is light and thin. Unboxing and getting it out of the box was very simple. You'll see what I mean :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good Investment

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a best buy employee our geek squad protection on this product is definitely worth it for my partner and I. I feel confident in knowing that if our TV falls or the screen goes out, we will have multiple solutions/options in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a plus to buy a protection package in my opinion. Geek squad seems to be making their protection packages more affordable which is a plus. The warranty covers a remote control replacement too and that could be beneficial with small Children’s and dogs. However trying to get help when needing to use the warranty can be troublesome and time consuming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install went quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original TV and delivery went flawlessly. Somewhat disappointed in taking nearly the entire week for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for the insignia tv. Really reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy 5 year Because of the size of the TV 65" Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad have the best warranty hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with Return/Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had a problem so haven't used insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure I haven't had a problem so I can't really give an accurate review.

    I would recommend this to a friend