Customer Ratings & Reviews

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

used but in very good shape love it just like new thank you

I really like my TV it looks very nice it meets all my expectations it is just excellent

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

The way to go to protect your investment ... A must have!

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

very helpful overall. they knew there business and explained to me what i needed.

I’m glad i added this on bc they help me with all my problems if needed

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

My tv picture died just a few months before the 5 years was up. I was given an e-gift card to use toward the purchase of a new tv. The reason for only four stars is that I made multiple long phone calls to get it straightened out. It shouldn’t have taken me so long to get the credit for the covered item.

I will continue shopping at bestbuy, great customer experience.