Customer Ratings & Reviews

You cant beat the picture quality and the user friendliness for the price

Never had to use it so can't say if it's good or not can't give and opinion

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Love love love this tv!!! For the price, and quality, its really a steal!

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

Amazing service. Timely, professional and took great care of the surroundings.

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

I have never had to use this for this tv. Price is decent for a warranty on a tv tho

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

I always buy warranty on electronic. Doing so will give you peace in mind.

The Geek Squad 5-year Standard Geek Squad Protection is a must with all electronic purchases. I have not utilized the plan, but it's peace of mind knowing that our purchases are covered for the unexpected. There was no deductible only coverage at the fullest.

This is a very valuable warranty for five years after original warranty

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

After having my 70" Hisense for only 2 years and it went out i decided to get the extra coverage. Although i feel Samsung is a quality product i feel safer with the extended coverage.

Love the help I get when bring the item in to the store

Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.