Customer Ratings & Reviews

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

I love that i get protection i can trust at a good price geek squad for the win

With every penny never had a problem with it has saved me many times over the years

Have had TV for about two weeks. Love the TV for the price display/resolution is well above price point. Controls and interface with smart TV are well above average. One draw back are the speakers. I don’t know if it’s placement or the quality of speaker but they are not good. Made adjustments and still sounds like it’s in a barrel. If you get this tv buy a sound bar and you will be very happy. I recommend with this add on.

I loved it, it’s one of the best stores I have had smooth purchases

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

But this for all tvs , I am usually the guy that says no to this by default. But I got it because the tv was so cheap. It was tcl, of course screen went out after a year. Called best buy came out next day , evaluated tv . Got to pick a replacement and pick it up same day. Could of had it delivered but I am impatient lol. Just get it.

Geek Squad always providing great and excellent services.

Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.

I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

used but in very good shape love it just like new thank you

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

I will continue shopping at bestbuy, great customer experience.

Always reliable and have the answers I need if there's an issue with my tech

Good option if you need to use the service to service electronics

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

Great people and great help they answered all my questions right away