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Customer reviews

Rating 4.7 out of 5 stars with 30579 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 30,579 reviews
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may initially seem expensive but I recommend getting the 5 year plan on new technology. It has come in handy for me on several occasions throughout the years. The purchase of this protection plan is on a TV that I received at no cost because the previous one was covered by a 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind highly recommend for new purchases. Always get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider the cost of the tv i bought and they guarantee it for 5 years. I see tvs all over on cl selling w bad pixels or a line. If this hapoens in 4 years from nowwell i call best buy and tgey bring me a samsung series 9 tv that has 3d to my house and haul off the bad one who wouldnt want their tech replaced with the new updated version?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why did I get this if they're not helping me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is competent well trained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No electronic household device should be without geek squad protection!! The squad is well run, knowledgeable, responsive,courteous, clean. They take the responsibilities of their job seriously as well as client satisfaction!! We have been working with geek squad members since 2006 & highly recommended this technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best warranty program out there. They have come to my home twice when a big name device decided to go belly up and they replaced both times with no questions asked after analyzing the problems. I normally do not trust any extended warranty but GS is the glaring exception. I would always buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled Insurance is Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential purchase for high end electronics. A MUST buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to call them out or take any of my pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and important to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have geek squad with every purchase because of their reliability and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every warranty on anything that you buy from bestbuy it's really worth every penny!!!. Have always get it on every item that I've bought and it has become so useful, casue bestbuy always respects the warranty and exchanges anything that has problems for a new one without hesitation, I personally really recommend it!!!!!.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great, protection plans? Meh..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always excellent, no complaints with them. The only part that sucks is how fast the protection plan deuterates. Used on a TV and within 4 months of purchase we lost a good chunk of the money when having to do a return. Not sure it is worth paying for, but was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to buy protection and i bought for 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support and good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Buy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

    I would recommend this to a friend