Customer Ratings & Reviews

I purchased this extended warranty because it covers parts and labor as well as in home repair. Even covers damage from lightning! One repair in the five year coverage and it will pay for itself.

Great service and would recommend for anyone and everyone

Was looking into buying a TV through Samsung as there protection plan and other offers seemed pretty good, but then looked through Best Buy and the offers with Geek Squad protection seemed just a few points better money and protection-wise. Geek Squad does a good job of servicing any needs or issues.

I signed on because their terms were good and I will have piece of mind. Nothing is predictable witha new product. I haven't had any issue so far but they sent an email to check on the product.

The agents mounted my tv and did a very excellent job

It was not very expensive to add the extra warranty.

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

They are there to help always with any problems you have.

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

You absolutely MUST get a 5 year SERVICE PLAN when purchasing SAMSUNG SMART TVs because my last two TVs went in 2 years and 3 years. It's truly a NO BRAINER.

Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

The best GEEK SCUAD service I ever get in my life.

I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.

Good waranty and help with your device. They help in the future to

I purchased this for a little peace of mind. Because the oled tv is a little more expensive I didn't want to have to worry about any problems that might pop up.

Very great and informative, i feel more positive with my purchase

Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.