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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 30,606 reviews
  • Rated 5 out of 5 stars

    Hope I don’t have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $360 for a $2000 tv. If you can buy an expensive tv or electronic, you can buy the warranty. Go and look around at cheaper services. None compare to what geek squad covers and will fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy Coverage for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage for your TV is worth it. TVs don't last as long as they used to. Had a few TVs that quit working after a year. One year goes by fast and Geek Squad Protection replaced the TVs every time instead of having to spend hundreds on a new TV. Had some issues collecting on one TV but they eventually honored it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP SERVICE FROM GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV FOR PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product of choice, a need for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def good to have geek Squad Protection for my LG C2 42 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The Best Squad In Town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service plan comes in handy so I always buy to protect my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection plan is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me when computer didnt turn on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and very proffessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    technically very capable, but neglected by Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 year standard greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the 2 year standard greek squad protection plan for my 55 inc smart tv by mistake I meant to get the 5 year standard protection plan. Which I feel would be a good deal because I had another tv without the 5 year year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now having the plan if anything goes wrong they will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of cake for some peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

    I would recommend this to a friend