Customer Ratings & Reviews

Awesome customer service, made purchasing the tv so easy and quick!

Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

good tv didn't put it together left the box didn't do anything

The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

Its a basic protector but money well spent. Make sure you update your surge protection! We had an old protector that shorted out TWO tvs. We didnt know the first tv went out because of the old unit but we learned the hard way.

Great Protection Plan for a good price for my device.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

A no brainer for OLED TVs as it covers screen burn in (image retention)

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my TV Set in case anything happens after Manufacturer Warranty expires and I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

Love it and it was a great buy sounds amazing! Recommend

Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer