Customer Ratings & Reviews

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

Heavier than larger tvs,I purchased the 48 and was blown away by how much it weighed?But the picture and performance and quality make up for that easily.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Happy with the service and quality. I’ve used this product before and it works

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

Geek squad service are too good from best buy I recommend to everyone.

They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues

The agents are good people who are professional and good at their job.