Customer Ratings & Reviews

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

I used to avoid the Geek Squad or any insurance protection on devices but now since I have protected almost everything I buy now. It is safer to pay a few extra dollars then to pay a full price to have it fixed or be purchased again. I recommend this product with BestBuy!!

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

Agents brought new TV inside and set it up on my TV rotating stand

I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

Don't give costly repairs a chance and buy this warranty to protect your product

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

best place in capital region to buy your home and office goods with great quality and super customer suppot

I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

Love geek squad. I had a ? About my TV and they were able to assist me

Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.