Customer Ratings & Reviews

Always recommend on electronics I.e. TVs you purchase the extended warranty. I had a tv that was four years old and started to have problems. Well the part that needed replacing they didn’t make any longer. Fortunately I had the extended warranty and got a new TV.

I actually upgraded my Geek Squad PP to 5 years prior to delivery

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

I am so glad I purchased this television. The picture quality is just beautiful. I tell all my friends and family about this television. It is so easy to get to everything you want to watch because it is all at the bottom of your screen instead of having to scroll all over the place. It is the best purchase I have ever made!! Thank you Best Buy!!!

I can feel safe with the coverage , I have now. Had a TV that seemed perfect in the beginning, however, I didn't notice the sluggish remote signal, after the 1 year warranty on $1300.00 worth, BB still swapped it out. Proud of the $169.00, I spent on protection.

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

Excellent job they did,thanks, I'll recommend to me friends and my family

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

Well its geek squad. I don't buy anything with out it. Always been able to work any issues with the items i have protected by GeekSquad. Excellent service.

Geek Squad are always Excellent! Very important to have

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

Great service no problems at all. Would use again !

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.