Customer Ratings & Reviews

Excellent service the agents took great care in delivering the television. Courteous and professional service.

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

I also purchased the two year warranty. It was reasonable and a necessity with electronic

It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

Have not had to use this yet, but great to know its there.

I've purchased this for previous items and it is a must for the cost.

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

Would recommend adding coverage , reliable and a good price

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

The agents were very knowledgeable about the the t.v. and the accessories we needed.

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

have not used this yet as the tv is new! Not familiar with their service team.