Customer Ratings & Reviews

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

Geek Squad are always Excellent! Very important to have

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

I absolutely love the Geek Squad. Anytime I call with any questions (no matter how simple, hard or ridiculous) they find the best answers and give the best advice. The reason I insist on purchasing all of my electronics at best buy is solely due to the Geek Squad.

Great service no problems at all. Would use again !

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

5 years of service at great price. DON't need worry woorry if fail.

Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

As seniors, we are easily confused with how any new technology works. My son talked us in to this TV and surround sound. We would have never been able to get everything up and running without the Geek Squad help. The tech was very patient and showed us how to work everything. We refuse to move it because it works so well!

Have purchased peak squad warranties in the past, and I’ve always been satisfied.

Great protection plan. Must have for expensive electronics and home appliances

5 years is unbelievable. That means I will still have a warranty when I get out of prison.