Customer Ratings & Reviews

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

I worry that I will break the items I buy and this always helps.

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

I spent a lot of time reviewing TVs for my living room and was hesitant about the 4K "hoopla"... well that "hoopla" was gone when I was finally able to watch 4K content on the TV at home. Wow. Great picture and pretty good sound from stock speakers. It's got all the features you want and need at this time. Great value for the money.

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

I think everyone should get this protection from the Geek Squad. They are very good and attentive to your needs. They absolutely know what they are doing and do their job well!! I am glad I got that extra protection because after 6 months my television started going and they were right there to help. Thank you Geek Squad..

Hope I never have to call them..called them and answered my question quickly..

Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.

Must have for all my electronics from Best Buy! They also take care of my tech needs.

Must have for all my electronics from Best Buy! They also take care of my tech needs.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

I never regret paying for the warranties! Great service!

Bought two of these TVs during Black Friday deals. Must say at this price its an amazing TV. The picture quality and the colors are comparable to high end TVs.

Nice to have the piece of mind incase something happens and the delivered