Customer Ratings & Reviews

Haven’t needed to use it yet but looking forward to the geek helping me out

Its a piece of mind and easy to use if needed in future.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

I’m glad about the Best Buy’s Geek squad; 2 -year protection plan, for my new Samsung TV. The comfort of knowing that my 58- inch 4K HDL will be taken care of completely and in capable capable hands of the Geek squad technicians.

Very good service. Explained to us the features of the item we got. Good job !

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

This is the best investment for a modern TV. They don't last and this has you covered

Great Delivery. Outstanding service. Would recommend

I had problems with 2 items i bought and both times was excellent

I love the 4K on this, it looks so wonderful with my PS5

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

So worth the money! Got a new TV comparable when the picture went dead on a model purchased two years ago. A. It difficult to cash in on during COVID and geek squad staff working remotely but in the end came away with a brand new TV!

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased