Customer Ratings & Reviews

Geek Squad are great friendly polite and they do and excellent job when they come out

Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

Extremely professional and nice. Did the job fast.

This feature adds a little extra peace of mind. I would definitely recommend.

Very good, brand very good quality, all very good,

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

Replacing 18 month old TV that went irreversibly to black screen.

Have not used it yet but past experience with Greek Squad was always helpful and good

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3