Customer Ratings & Reviews

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

Very good and I referred to everybody I know and y’all are very good

good to know if something goes wrong with my product I can get help

The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

Have a use it just got the protection if I need it would recommend the plan

Geek squad is great and very helpful as always. Worth the price

Hopefully I won’t have to use it but it’s safer to have than not having it.

Good deal especially when you are an employee it’s a steal

We love having the peace of mind that the geek squad protection gives us

delivery was on time....is a great tv.......best bang for the buck....period...

Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

I’ve had it for over a year now and it works Excellent really high tech.

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.