Customer Ratings & Reviews

I've had no beed of this yet, but previous products have been well serviced by them

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Replacing 18 month old TV that went irreversibly to black screen.

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

Excellent tv , would get it again. Quality is verry nice

To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

Excellent Nice tv Picture quality excellent . Recommended

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.