Customer Ratings & Reviews

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

Glad to have coverage peace of mind for warranty of the appliance

Very good guarantee. 100% recommendations. just what i need

Finally peace of mind warranty. 5 year warranty ..nice.

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

The best way to get free good stuff fast and easy 1

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

Love geek squad I always get geek swap when I buy a large item from Best Buy

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

Excellet warranty service. Techs from geek squad know their stuff.

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches