Customer Ratings & Reviews

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

Great recommended. Simply the best. Peace off mind.

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

Great Product, Works well in my home, Definitely recommend

Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

Gig squat insurance is the most simple as thing you can do to guarantee no headaches no hassle when something goes wrong Best Buy and a Geek Squad their of their to handle anything... just buy it

Haven't had to use the Protection Plan yet, and hopefully never need to. But it is very reasonably priced for the item being protected.

So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

Great Service. One feels protected by this service.

Tv has been working great for the last 6 months, totally worth the purchase!

Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

We had purchased a 4-year but raised it to 5 years. And I hope I am saying that correctly! We have already had a young man come out and he was a great repressive for your company. Helpful.

Totally worth the protection if you were not real text savvy and I am old and my mother is old and we needed help and the geek squad is great it’s worth the money if you want help 24 hours a day