Customer Ratings & Reviews

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

Worth getting if you can. I have used this service and their techs are great.

I know that I will get service or replacement on my product with no hassle,

The best warranty that is offered, always takes care of the problems that can happen

Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

it's a peace of mine that you know if anything go wrong with the product it will cover you up to 5 yrs

Thanks Best Buy for having insurance programs, becasue some electronics fail.

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

I think maybe for many TVS this might not be as useful, however, for OLED I would strongly recommend this service. OLED are amazing, but over time you might have burn in. I have not as of yet, but I feel five years of heavy use will make this service worthwhile to have.

Always make sure u get this cause if something goes wrong u can always bring it back and exchange it

I hope I never have to use it but if I do Geek Squad is good.

Really happy with Geek Squad protection on our purchases

I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

Great thing to have especially when a gift would recommend

This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

This tv is a great addition to the living room. Pair this bad boy with a soundbar and youve got yourself an at home theater!

They delivered my replacement TV when the original one lost picture.

If you're ever on the fence about buying the Geek Squad and surance are not just buy it scan is save you a lot of hassle no issues when something goes wrong they take care of it simple

My previous TV had a problem in less than 2 years. The manufacturer only covered 1 year. Trying to get it repaired was too expensive. This 5 year protection plan is worth it in case something goes wrong.