Customer Ratings & Reviews

100% Pleased with my purchases and the Best Buy sales team

This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

Geek squad has always provided quality care for each of my items

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

The agents were fast and efficient. They were very helpful.

They always take care of your equipment and stand behind their warranty.

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

Not had to use it yet for this particular item. Past experience is awesome.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased

This item is great. I love it. I will purchase again from this store in the future ofcourse.

Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

I get some one to do it for me and it was well done

We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.