Customer Ratings & Reviews

I don't need to use yet in this case im very happy

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

I am extremely happy with all the Geek Squad Protection that I have added to my purchases.

I always feel that a good protection plan is needed to protect my product

It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

Good to have an extra protection for our new 65” TV. Highly recommended.

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

I bought the Geek Squad protection package but I haven't used needed to use it yet.

Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

The IT Geek Squad tech repaired my laptop in a very timely manner, was very helpful, professional and pleased with the end result. The price paid was very economical for the work performed.

bring in any electronic and they’ll try to troubleshoot your problem. 100% worth it

Good tv. Just 1 mark on the bottom left of the screen that was their when I got it but other than that it's great.