Customer Ratings & Reviews

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

If it breaks they'll come out and fix it or replace, id say thats worth it

I purchased this protection for my Vizio TV and I hope I never use it. It's very versatile that you don't have to worry about lugging your tv to a repair shop if it needs service.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

I know that I will get service or replacement on my product with no hassle,

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

I don’t always purchased the warranty from gig Spudz with this time I did I thought it was needed for the item was purchased good value

Helpe set up smart tv to my new receiver ove the phone.

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Sharp quality and large screen size, for a small price.

This is a peace of mind just incase TV get bad it will be fix or replace to new

Always get the geek squad. Its saved me more than a few times. No hassle either