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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 30,414 reviews
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, hopefully i dont need to use my warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted some extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good blanket of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed this service but always good to have around I suppose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this comes in handy if my tv is damaged within the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be here when I need them. No Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we made to protect our TV. Easy Peezy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with all of the problems I was having with my devices and fixed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I high recommend this service to anyone who have issued with there tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service anywhere regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you get this for your TV? 5 years is a long time and this plan covers burn in. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably not for everyone, but was well worth getting for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service, protection and quality assurance. A must have!

    I would recommend this to a friend