Customer Ratings & Reviews

So far, so good. Came out once already, did fine !!

It is so great to know that this product is protected for two years. I had a TV that went out of order at 18 months. Unfortunately the warranty was 12 months. No choice but to buy a replacement....

Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)

This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

I recommend having an extended warranty to protect your big purchases

The agents took the time to explain every feature and details

So far so good. no need for service at this point but its only been a couple months. Hopefully I'll never need it but feels good knowing it is there.

Living in North Florida deals with many lightning storms and electronics these days are very expensive to replace. This is a minimal investment to enjoy our electronics for a long time.

Nice buy. On best buy. I recommend all my friends and family

Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

I get geek protection on all my devices. They cover everything and support the purchase.

Replaced my tv no questions asked when it couldn’t be fixed

I like that they offer this service for such a great price

I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

Timely, honest, professional, and knowledgeable technicians

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

I never had problems, but I recommend it’s excellent