Customer Ratings & Reviews

Best service, protection and quality assurance. A must have!

The cost for this type of coverage is very reasonable and competitive. Glad to have the Best Buy name behind this coverage so will always have a place to go to get help if there is a need.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

Warenty is great and easy to use if needed and they are nice

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

I haven't had to use the service, so the Item is very good.

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Great warranty a little expensive but hopefully it’s worth it if something goes wrong.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Worth the money. Warranties are important and especially for technology.

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

This item gets lots of use. Five year protection at a very reasonable price.

I’ve used geek squad before, and they’ve always been really good. I recommend it.