Customer Ratings & Reviews

This is the first time use of Geek squad for a defective TV. Absolutely awesome warranty support. Calling customer service was easy, was connected to a live person not a computer within a matter of minutes. An appointment was set up and a Geek squad member came down within a week to adjust the issue. Within 48 hours of issue in the system, my issue was resolved immediately. He wasn't fortunate that my TV was not repaired, but with a 5-year extended warranty, I was able to get a gift card as an exchange for my broken TV, and again ordered a brand new TV online and delivered to my house within week.

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

Excellent service the few times I've made a phone call to them.

Always good to work with even though I've only had to have used the service once.

Its your standard protection plan. Nothing more nothing less.

expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

I love everything about it. The price was right and the quality is excellent. Will recommend.

Haven't had to use it yet. Reviewing for the chance to win a gift card

Great tv for a great price!! I would def recommend this tv to anyone for value for the money

I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

So far haven't needed any assistance other than what I got from the sales rep. who was very knowledgeable and helpful. Feel better about a TV with extension to the typical warranty.

The thought of not having peace of mind is crazy. I value this type of support.

Your crazy if you spend money for a nice tv or other items and do not protect it! The Geek squad is the way to go!

Great support from the Geek Squad 10/10 recommend warranties.

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

Hoping getting this this time it will truly work if something happens

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much