Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25366 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 25,366 reviews
  • Rated 5 out of 5 stars

    Best protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad has never been a disappointment. They are definitely worth the cost. at extra $30-$50 you get an extended year of protection with no questions asked replacement policy. No competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers excellent service and quality and is very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never needed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just goes, if you buy the warranty nothing will go wrong, Every product I don't get the warranty for dies with in two months of warranty expiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection plan, reasonable and Best Buy for your money. No worries if anything happens. These Geeks know their stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding protection. You can return the warranty if you break the product on accident. No hassle too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I could give 10 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be without Geek Squad. The service is outstanding. I called on a Friday night at 8pm and was able to talk with someone and get an appointment set up. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have not had to use the protection, but have heard good things about it. According to everyone I have asked, best buy has held up their end of the bargain, take or give a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my TV purchase. I'm thrilled to know if I have any technical questions or problems I have a resource to get help from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have on hand in case there any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HAS SERVED ME A-OK IN THE PAST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD has a good reputation in our local region. I have not use it yet, but, I soon will be when I need help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much appreciated help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! Very knowledgeable and professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeeK Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while I had it. Unfortunately my laptop only had issues after it expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection that will protect you from burn in issues on your OLED TV. A no brainer add-on service if you're an OLED buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I have this option up to 2 years after my purchase of my tv invade anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several microwaves, but this the best one yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my previous service plan, warranty extension in the past and it proved to be well worth the cost a I got a replaced item at no expense to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for new technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned my lesson years ago, always get a protection plan for new technology. It has paid for itself several times.

    I would recommend this to a friend