Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30667 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 30,667 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    installed quickly

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gs service, installed my tv perfect and still have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality great connections perfect length love em

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best of the best

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always be there for you when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty extended is bestbuy fast fix or replaced with new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty. What can you say about it. I just hope I don’t have to ever use it. It’s an insurance policy. You only need when ur need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new TV & decided to get the Geek Squad service coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen TV for our RV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading our RV television to a flat screen. We are very happy with this TV. It is compact and fits well in our camper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have. really needed. When appliance fails, insurance will help you get anothere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance. Very important. I bought the five year to make sure is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad guys.!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are super helpful and they are always there with an smile to help you.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always by Geek Squad coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't figure out why our tv stopped working and geek squad resolved over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty with all my electronics just in case. I have not had to use this one yet but it’s here in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for MacBook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get geek Squad to all my devices is the smartest thing to do because you just never know what could go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on electronics are orth the extra cost.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection for electronics and Best Buy has honored them in the past. I have not had to use this one thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if something happens to your electronics. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of an insurance policy on my new TV. But it is a,great comfort to know it is there if anything does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet cause the TV is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUADER!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

    I would recommend this to a friend