Customer Ratings & Reviews

Adding this protection plan was simple, easy to understand, and well integrated into our TV purchase. Best Buy employees explained it thoroughly, how it works, where to go to file claims, etc.

Excellent customer service. Very happy with our purchase. Will recommend.

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

Haven't needed to use geek squad at this time. Maybe in the future

I get the 5 year on all TVs and applianaces its worth every dollar and they have replaced 2 TV's now. A 70 inch LG TV in our living room they came to the house and fixed and did a great job.

Very helpful fast easy everyone was accommodating and informative

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

I have not needed them but they have been there for any questions i have.

Have never had a problem with the squad when requesting assistance.

With how complicated tv’s are now I think this extra warranty gives great piece of mind

No needed yet but great history with this previous protection

Low price good product, I wil recommend it when you buy your products

The Geek squad protection is a must have to have on your most expensive items.

Great service, great tv for the price, picture quality is bright and clear

I love my TV and this be my second one and I going to get a larger for my family room

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Covers all of my systems and devices %100 would recommend!

We got the 5 year warranty and it’s the best our previously purchased Sony kept freezing and they came out 8 times replaced everything and finally gave us a full refund! We were able to get a new tv and so far it’s been great!