Customer Ratings & Reviews

Thankful for the extended warranty. With 3 kids in the house we have learned the hard way that anything can and probably will happen

You will need it if something goes wrong with TV for sure

Rarely have had to use, but when I do never any hassle or issues. Great!

The Geek Squad agent assisted with the setup of my new sound system for my TV family room.

This is just a great idea. We honestly hope we don't need it. But it pays to plan ahead.

Very helpful and nice warranty to have to secure my stufd

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

This was a good price for the protection plan. I am glad I purchased it, just in case!!!

I love this service. I bought products that were well known for breaking so I made sure to get this protection.

Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

quick and great service ! had my order on time . was actually early ! quick brought in and great service

I love the warranties. I never have a problem when needing to return something.

I love the warranties. I never have a problem when needing to return something.

Using for a PC monitor, had a dead pixel on my unit. Eended up going with the 42" C2. The 48 C1 was a great looking if you can sit back far enough.

This warranty is amazing. I used it on my 65 inch tv and they came out and replaced my whole screen

Im hoping i wont ever need to use this. But its worth not having a large repair bill down the road.

So great to have. You think you’ll never need it and then something happens.

So far, we haven't had to use it at all, which is a good sign. Black Friday sale on the T.V. so the warranty added a bit, but worth it in peace of mind.

Haven't had to use but sounds like anything other than physical damage is covered.

Greatest tv ever Wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!