Customer Ratings & Reviews

Geek Squad helped us install our 65” tv, the associates were very helpful. I would use there services again.

Always get a warranty on all your purchases. I love the Geek Squad. They are always available to assist when the problem goes wrong with your electronics.

I’ve used my Geek squad service in prior years and the service was well worth it. Inexpensive and you can’t be it

I recently purchased the Geek Squad Protection Plan for my new TCL TV and am thoroughly satisfied with the coverage it provides. It's a reliable way to protect your investment and offers peace of mind. Highly recommend!

The warrant is a great to have you know you are well protected

The Geek squad protection had to be activated for my Samsung 55" inch TV after 3 years. Plus side: I was able to get the value for the TV to trade in for another TV. Minus: once you have to 'activate' your Geek squad for the trade in you lose it. I think it could be argued that if the Geek Squad concurs that your TV can't be fixed and needs to be replaced after 3 years, why shouldn't I still have two years of Geek Squad Protection left? So I guess it's not so much 'protection' as 'insurance,' but def. better than having to buy a new TV flat out.

Easy to add on when picking up my soundbar. This was an open box good purchase so went with the warranty just in case.

I love this Best Buy protection the best ever peace of mind

Worth it especially since appliances are but built to last anymore

The protection for my tv was a good choice. So far Haven’t had to use it

I love the quality of pictures version and sounds I love everything just small recommendations if Samsung can reduce the weight of TV it looks tin but too heavy

Great customer service and help repairing products.

Have not used the protection service yet. I hope I never have too. That's the reason I only gave it 4 stars. I hated even to rate it until I use it if I ever do. I believe there is a time limit on rating it. I do know they did a very nice jog delivering it and installing it.

Did a awesome job setting me up, and very polite and knowledgeable

I purchased the five year warranty in case of future problems. I haven’t had any issues so I can’t comment on the service. It’s good to know you have it just in case something happens.

I am satisfy with warranty service. Really help me a lot with the gift card as credit.

Still waiting to take advantage of my geek squad card! But so far I have peace of mind for 5 years on my 83-in LG OLED G4

I got the Geek Squad coverage on a brand new LG C4 oled. It's my 1st oled which is an incredible tv. But wanted the peace of mind with coverage on this TV just in case

I have purchased 3 TV through Best Buy and no longer need Geek Squad to mount or hook up my Items They are very good at hooking up or fixing your Products and with the price of the Geek squad Service I am purchaseing any product that saves me Lots of money

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service