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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30330 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 30,330 reviews
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection, had issues with 98" TV I just purchased, they came out, however I could not reproduce the issues I was having, so nothing was fixed at the time. I originally had issues trying to get geek squad to come out, customer service was saying I was not covered, however, they did come to my residence after contacting them a second time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. They answer all my questions and are very professional.i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad five year protection gives me peace of mind even if I never need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited Shipping areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted it by myself with help from a few friends as BestBuy doesn't deliver or come out to Eastern Oregon. Had to rent a trailer and fetch tv minus the fuel and time it took to retrieve my purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet which could be a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is awesome. The picture and quality is outstanding. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service they do a darn good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that best buy stands behind products. If anything goes wrong they work to make it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did on my desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used their service once on my computer and they did awesome. They explained fully what was wrong with this and advised me what to do if this happens again. Great people who fixed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had issue with my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good knowing my things are protected if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIMOTHYB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP ADN SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS HAPPY WITH G squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP AND SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the most reliable warranty repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Costumer Service for Repairs or you get a brand new replacement guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting warranty on any electronic i buy. The geek squad has you covered if you have any issues and they are so very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me with the microwave installation, super great polite personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They wete very courteous and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me choose a product in my budget and size range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "ATTENTION DON'T FORGET TO PURCHASE "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

    I would recommend this to a friend