Customer Ratings & Reviews

So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

When I purchased my new Samsung TV, I decided to pay the Geek Squad for delivery and installation. So happy I did. It did not take them much time to get everything up and working. They also reviewed and showed me all the different options that this TV has to offer. I'm not very techy, so it will take a little time to learn how to do everything quickly, but I will get there. Thank you to the (2) gentlemen from the Geek Squad for doing an amazing job and helping to understand all of its options.

Feel really confident in purchasing this game at Best buy due to the fact that I have protection thank you

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.

Hopefully don't have to use but will be nice to have if I have any problems with my open box item.

I haven't needed to use Geek squad yet for this TV. Great picture for the price. I was really surprised at the minimal operations manual, you have to download it for details- the docs they provide should highlight or give a link for it. Overall very happy with the TV

Great warranty protection at a great cost! We bought a 32" inch TV for a raffle.

Very good value to protect your resent purchase . Reasonable priced

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

Geek Squad provided great service with my replacement tv but it would not accept my 55" tv at the store. We went through the whole process of replacing my tv when someone from Geek Squad said I would have to take my tv home and have a Geek Squad member evaluate the tv at my house. I actually completed the tv replacement over the phone with no visit needed and received my replacement tv within days.

I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!

I’ve been getting service plans with Best Buy since the PS2 days. Never once has one not come in handy. They’re a must for me with high end purchases.

No one can beat best buys services. Think, if they can't repair an item fairly quick they hook you up with new unit. Yeaaaa.

Excellent value services you hope you'll never need. Always a hassle when a large item fails and one needs service or a replacement. Geek Squad makes it easy as they come to your house to repair or replace any issues not caused by accidental damage. They also offer installation to simplify the process and that's also a great value. I have not needed to used them for my TV's but I always buy it for the peace of mind.

Geek Squad Protection is a must for OLED TVs. I purchased the 5-year plan for a great price. I feel at ease knowing I’ll have Geek Squad coverage for the next 5 years in case anything goes wrong with my TV.

Great service and good assistance for any concerns

I'm glad to have purchased this agreement for my TV. The tech that assistsed me was knowledgeable, friendly and explained everything to me before leaving.

Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!