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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 30,749 reviews
  • Rated 5 out of 5 stars

    Fix it or replace it don’t get better than that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection if there’s ever any issues you bring it they fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best additional warranty protection out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only need to read the terms and features for these Geek Squad warranties to see how beneficial they are on top of your manufacturer's warranty. Above and beyond. Most of us carry the insurance plans for cell phones each month as a "what if scenario," this is no different for high end home entertainment equipment. For less than cellular insurance and no "deductibles," this is a must have piece of mind. Better to have and not need, than to need and not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and have helped alot with electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The the outstand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the services that come with this quality.And I would really recommend it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick refunded me store credit no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donato Tapias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ve already given my feedback on this one before , so it s the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer seevices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and makes a lot of sense for a television investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 years protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to get extra protection plans on anything that you don't want to buy twice because while the quality is great in most of the new technology, any mass produced items have a few flaws once in a while, quality control is really good nowadays but it's always smart to be sure, I've had a few things that I have had to do the warranty on and I was really happy to have it because the manufacturer warranty had expired. I will always get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They wete very courteous and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me choose a product in my budget and size range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get a warranty on anything I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Savers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They saved my life repairing my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned if I only have to make one phone call for help it has paid for itself. I purchased a new TV for our bedroom, our first smart TV. Didn’t understand why I couldn’t get it hooked up and working. The geek squad tech talked me thru the setup. He was quickly able to tell me I was missing the correct cable between TV and box. He told me what part was required. Once I got that part (a whole different story and review) I was set up and watching TV in less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a must and adds a sense of ease when purchasing items that may fail outside of manufactures warranty. Value for the money is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give great customer service. Always greet you with a smile n work hard on getting thing fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5!year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for my bigger items. Works as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

    I would recommend this to a friend