Customer Ratings & Reviews

Best buy is easy to buy from good products in store very friendly help!

So worth the cost! These guys are true professionals. No way I could have set my TV up without them. Super knowledge about product and what was needed to get the most out of it. Kind, courteous, respectful and extremely patient. Incredible customer service!

I am hoping I don’t have to use the warranty. Having a minimum of 50 characters. In order to submit the survey is ridiculous. If there’s nothing wrong, I would think you wouldn’t want to have a drawn out explanation. That is annoying.

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

The warranty better never get used but if it does these ninjas better have my back

I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

Tv arrived ahead of time with fast and friendly service. It's not a surprise, it's the reason I continue to shop with Best Buy.

Very professional and knowledgeable On time Highly recommend

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

Avoid the hassle and expense of buyi g a new tv. I had two tv fail after 3 years. Both were covered by the 5 year extended warranty and either fixed or replaced without any hassle. I bought a plasma tv 14 years ago and still works without issue. These LEDs are less reliable

I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

This is an EXCELLENT service is good to have you never know when you going to need it

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

Top tier service,top tier coverage!Must Own!ive been getting this well over a decade,and will continue until ive passed!

Great affordable protection service and de worry free

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

So far so good. Haven't had to use it yet. But am confident it will work if needed