Customer Ratings & Reviews

Especially in the world of electronics, this protection is the best insurance...

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

I always get the extended protection plan, It works great, the Geek squad gives you good service, I has a Logitec remote go bad, I took it in, no questions I got a replacement right away, Bought it on the Washer Dryer Refrigerator. Also the price is very reasonable compared to other companies its cheap . Everything is electronic and smarter than I am, So I get the Coverage and sleep easy, No worries

Agents lead me to the right product for what I needed

My sole purpose for shopping Best Buy is The Geek Squad. They are Amazing. I am computer illiterate, When I bought my first laptop, an assistant went above and beyond to see that I got the best laptop at the best price for my needs. A few weeks later he was promoted to Geek Squad. Now I call I ask for him, he takes the time to explain whatever it is i need to know. His name is Teo, hes at the Selingsgrove Pa. Store. As long as Best Buy keeps GEEK SQUAD, ILL KEEP SHOPPING AT BEST BUY.

Excellent service and coverage. Always available to facilitate the claims process.

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

The Geek squad service is great. Definitely a must have when purchasing electronics.

You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

The security is definitely worth the money we all know life happens and i will always go fir the protection

Purchased this for 65" LCD TV. While I normally don't purchase extended warranties, the peace of mind this provides knowing that I will have an operating TV guaranteed for 5 years is worth the small cost. I have had several large screens fail, so knowing my cost of ownership over the next five years, as compared to possibly having to purchase a new one after the one or two year warranty passes is a plus.

Great price for the warranty on my son 43 inch Samsung tv. I would definitely recommend get one for your children items.

Great coverage for big appliances, its a must when you want to be protected

Seems to be a great service but forewarning, you must pay separate for each item you want covered.

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

Hopefully I never need the service, but it’s a good idea to purchase this warranty. Without a warranty; it would be cheaper to purchase another TV, rather than pay repair costs. And I was impressed when reading threw the details, that for TVs over 40 inches, they do in home service at no charge. Sounds great- and worth the purchase for the peace of mind. Thanks Best Buy.