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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 30,749 reviews
  • Rated 5 out of 5 stars

    Good decision to get for hassle free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but I am sure they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY WORKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, I knew what I wanted and they helped me find it and put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't have my tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They show me secrets things on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They treat me very well and has the patience to do it, excellent service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE of MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung corp just suks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad is at the store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Support coming your way

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! No matter that the problem was they could always answer any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad forever baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recomiendo, vino en perfectas condiciones la verdad

    I would recommend this to a friend