Customer Ratings & Reviews

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

My entire household fully recommends Geek Squad services, esp their extended warranty service. It is simply a no brainer. Less headache in times of issues, and they are very very professional,..!

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

Two tv's went black screen after just two years. Five year plan seems like a good buy.

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

I purchased the insurance when i Purchased my daughter tv. Her tv inexplicably got a very thin green line on the screen. I called geek squad and set an appointment to take in the tv. They gave us a new. Painless and quick exchange.

Love this idea to have it because they give a new one

The agents quickly and efficiently installed my new TV. Very professional and explained how everything worked. Setup universal remote and ensured everything worked correctly.

Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

You gotta have protection for your products. I understand we have the warranty from Lg tv but, you can never be too safe now a days. That’s the reason I bought the extended protection plan through Best Buy and it’s well worth it

I haven't had to use them since I haven't had issues with my products but I can at least sleep easy knowing that it won't cost near as much to repair the item if something does go wrong.

I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

If your going to spend a lot of money on quality parts then go ahead and treat yourself to a geek squad protection plan. It’s worth it!!!!