Customer Ratings & Reviews

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

I rather be protected than not being protected. Fair price

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

Professional and quick response Great to work with

Extra coverage is definitely well worth it especially if coverage for something like electronics.

Have had no need for it yet. Best buy has always had great customer service.

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

Agent was on-time & efficient. Mounted my TV & Stand .

It’s been a excellent experience and very convenient

Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

Since the sound went out the geek squad was very helpful in getting the sound back.

The agents were fast and efficient. They were very helpful.

Is perfect to care you tv is perfect warranty no problem to use

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.