Customer Ratings & Reviews

The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

Everything works perfectly. I do not regret purchasing this product. I would buy again if I needed too. Products from BestBuy are always the best.

Decent price, works well in my bedroom. Only thing I disliked was that i can not downlod hulu on it…

I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

I always buy the Geek Squad protection plan. It is well worth the money. I have used it before and have not been disappointed at all.

I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

I love geek squad and will not buy anything without it. I won't even let members of my family buy anything without geek squad. Don't be a fool, don't go in my pool and don't ever buy without geek squad protection.!!!

A must have with any major electronics or application purchase.

I recently bought and new Sony Bravia and decided to spend the extra money on this plan. I have not had to use it but the plan seems very thorough and seems like it would cover any issues that may arise.

When purchasing my new TV, I decided to go with the 5 year protection warranty. Just mades my feel better knowing that if something happens, I am protected.

The tv that was installed in my room works great and geek squad is amazing

I always purchase Best Buy protection plan they stand behind there warranty with no questions asked and you receive exactly what they promised.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Must have item for big ticket items. Best Buy has always been good at honoring and replacing or fixing my purchases when needed

they held up to there end of the bargain. well worth the money spent. get it for any major purchase. great piece of mind.

I loved it it’s amazing Tv I recommend it for everyone

Havent neede to use it yet but have used their services in the past for other products

Not sure yet as I have yet to use my protection plan. It was a bit expensive. 300 for 5 years. I don’t usually buy protection plans, but since I spent nearly 1400 on a tv, I figured I would get the plan JUST in case...

I have learned to always get geek squad coverage with any new electronics (tv, computer etc). If I make even one phone call for tech support it has paid for itself!