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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 30,816 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it but if I do it will be worth it. I have used geek squad protection before and it has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing movies drama..enjoyable moment.i am very happy to all see this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great customer service! We really enjoy the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never use there service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad service so I'm not sure what to expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is like buying life insurance...you hope you never need it. We have not needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money spent on this service they were fast and professinal and did a great jod in stalling my wallmount tv and hooking it up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. I dont think much really needs to be said lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick to get the tv replaced. They are really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owoods24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery great information easy set up easy to contact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I have used them before so I had no issue purchasing this right away. Everyone should have geek squad on your team.................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and are very friendly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Idea for Peace of mind. Sales was amazing. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the prjce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just glad to have the service iv not officially used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on TV because the warranty you get with Best Buy is hassle free. Any problem just bring it back and get something else.

    I would recommend this to a friend