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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 30,816 reviews
  • Rated 5 out of 5 stars

    Support is good for non-tech people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with HDTV as gift for my husband. We do not have alot of tech knowledge and when I have needed it, it was very easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walked me through to get my tv programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues with any help with the tv! Really reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty hands down! I have purchased Geek Squad warranties for over 5 years and I feel so good about having that sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good.. it shows so perfect and the size is bigger than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting a warranty just in case some goes wrong with your item…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is such a life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in setting up and connecting my huge and big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and great customer service. I will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent got everything working for me when I was stumped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Honestly a pretty quality product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great TV! Really enjoy the quality vs price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good serviceI recommend it, it's easy to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that the tv will be protected thank u bb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class technical support and knowledge of everything in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good advice. I don’t usually gets protection on my device but for the first time I did it and I’m proud of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've not used this yet but going by past experience from Geek Squad service ill always recommend especially for expensive TV purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones connect nicely can’t even go outside a little bit and they will connect very impressive product

    I would recommend this to a friend