Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 30,820 reviews
  • Rated 5 out of 5 stars

    Got the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will see if they stand by their warranty in five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on electronics are orth the extra cost.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection for electronics and Best Buy has honored them in the past. I have not had to use this one thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the plan once for my television and customer service was great. There are two things that could be improved which are the price, it is a little expensive for certain items, and protection against drops or spills for televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad vas professional and installed quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was knowledgeable, helpful, and fast. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I invest a lot of money in a product I want the best protection for the product, particularly, when it is not a throw away item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quiality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Best price, i recommend this tv yess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good phone. I have had it for a couple years and I have not had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good warranty to have in case something breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service of very good quality recommended fast installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer and Protection for TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to protect my TV. Had problems before with Walmart tvs and the value was too good to pass up for that just in case situation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increbile value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value for a quality product. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I buy warranty really it’s helpful when you have issues they help you very fast and they have good experience high professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I'm going to be purchasing insurance for my products anymore. They have all held up pretty well and plus the insurance is expensive especially when you don't put it to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped me did a great job and knew alot about tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To me a must for TV’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my extended warranty from geek squad. I have used it 4 times throughout the years. Especially it covers burn ins in OLED TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is highly recommended. You call for a reservation or drop in the store for one. The customer service is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I added this protection for my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember these warranties cover the CURRENT cost of your item not the original. I always get the extended ones as its better to have insurance and not need it than to need it and not have it.

    I would recommend this to a friend